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Help Desk Technician

Help Desk Technician

Department: Information Technology

2022-2023 Academic Year

Job Description

 The Help Desk Technician provides front-line support to inbound requests and will conduct initial troubleshooting on a wide range of technology issues.  Technicians will dedicate time on phone and web or email requests and will escalate unresolved requests to higher tiers.  This position will require On-site Help Desk Window and printer support.

Supervisor

Matt Nicklas
nicklas@msoe.edu
414-277-2627

Disclaimer: Student employment is only available to MSOE students. To qualify for student employment during the academic year, you are required to be registered for at least six undergraduate credits or three graduate credits during each term of the academic year.

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* = required field


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Personal Information


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Work Availability Schedule

I would be able to work most of the weeks during these times:

Please tell us about your availability. In the spaces below, for each day, please type in the hours you are available to work. Don’t forget to specify AM or PM. Example: 8:00am – 6pm or 12:00pm to 10:00pm.

Please list times you are available to work below.


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Application Information


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